Al Waha Imaging Solutions - Capture Your Vision

Al Waha Imaging Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services. We provide digital photography and videography services, including professional portraits, event photography, real estate photography, product photography, photo restoration, and videography.

Information We Collect

We collect information from and about you to provide our services effectively. This information may include:

Personal Information: This includes your name, contact information (such as physical address and phone number), and any other information you voluntarily provide to us when you inquire about our services, book a session, or communicate with us.
Payment Information: When you make a payment for our services, we collect payment information, such as credit card details, through our secure payment processors. We do not directly store your credit card information on our servers.
Photographic and Videographic Data: This includes the photographs and videos we capture during our sessions.
Usage Data: We may collect information about your interaction with our site, such as the pages you visit, the links you click, and the duration of your visit. We may also collect your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To provide the photography and videography services you request, including capturing, editing, and delivering your photographs and videos.
Communication: To communicate with you about your bookings, inquiries, and service updates.
Payment Processing: To process your payments for our services.
Improving Our Services: To analyze usage data to improve our site, services, and customer experience.
Marketing: With your consent, we may use your contact information to send you promotional materials about our services and special offers. You can opt out of receiving these communications at any time.
Legal Compliance: To comply with applicable laws and regulations.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Photographic and videographic data will be retained according to our internal policies and contractual agreements.

Disclosure of Your Information

We may disclose your information to the following categories of recipients:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, photo editing services, and cloud storage providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using secure servers to store your data.
Employing encryption to protect sensitive information during transmission.
Limiting access to your information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Objection: You have the right to object to the processing of your personal information, subject to certain exceptions.
Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at the address provided below.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date. Your continued use of our site or services after the posting of changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Al Waha Imaging Solutions 12 Sheikh Zayed Road, Suite 1401, Dubai, Dubai, 12345 UAE